TERMS OF SERVICE AGREEMENT

This Terms of Service Agreement (the “Agreement”) is between ItEnglishRocket.com (“we”, “us”, or “our”) and you, the client (“you”, “your”, or “client”), and governs your use of our online English language coaching services (the “Services”).

  1. Description of Services: We provide online English language coaching services for software developers and software engineers.
  2. Payment: Payments for the Services must be made via ItEnglishRocket.com/payments before coaching services begin. Payment via Revolut is also possible.
  3. Delivery of Services: Coaching services will be delivered online at a pre-agreed time between you and Tim Wells, who is the coach of ItEnglishRocket.com.
  4. Client Responsibilities: The client is responsible for managing their schedule and attending all sessions. The client is also expected to complete workbook activities between sessions. Tim Wells will provide services at the agreed time.
  5. Complaints: Any complaints should be directed to tim.wells@itenglishrocket.com.
  6. Intellectual Property: No element of the course should be recorded or copied and shared.
  7. Collection of Personal Information: Personal information, including name and email, will be collected by ITEnglishRocket.com only and will not be shared with third parties.
  8. Cancellation Policy: Clients are required to give at least 24 hours notice of non-attendance before the planned session. Only one class may be deferred to a later time.
  9. Refunds: If the client is unhappy about any of the services provided, they can write to tim.wells@itenglishrocket.com. Refunds will be issued as follows: after 1 session 3/5 of the total paid, after 2 sessions 2/5 of the total paid, and after 3 sessions 1/5 of the total paid.
  10. Modification: We reserve the right to modify this Agreement at any time, so please check back periodically.
  11. Governing Law: This Agreement shall be governed by and construed in accordance with the laws of [insert state/country].

By using our Services, you agree to be bound by this Agreement. If you do not agree to the terms of this Agreement, please do not use our Services.

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